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Job
Description

Field Service Engineer,
Greater New York City Area, USA

We are excited to announce that Nanion Inc. USA is expanding! We’re looking to hire a Field Service Engineer (FSE) to support the increasing demand of Nanion products, and to provide premium customer service.

Position Summary

The candidate will be responsible for responding to technical calls including periodic maintenance, new installations and basic service/troubleshooting at customer sites, as well as, in the Nanion office/lab. The successful candidate must work both independently and in a team-oriented environment.  They are required to have the basic understanding of electromechanical and technical troubleshooting skills, able to maintain a close professional relationship with customers and to be detail oriented.

Job
Responsibilities

  • Work independently while performing installations, Preventative Maintenance, on-site service and troubleshooting.
  • Customer’s primary support and service contact for all incoming technical requests.
  • Document service performed by completing applicable forms, reports, logs and/or records.
  • Track and insure that all service is performed within specific contractual SLA.
  • Assist other employees both in-house and in-field as needed.

Qualifications

  • Bachelor’s or Associate’s degree in Electronics from an accredited college or technical school or equivalent experience.
  • Minimum of 3+ years of experience in electronic system installation/Preventative Maintenance/troubleshooting/or Service
  • English fluency in both speech and writing. The applicant should have excellent ability to work independently, document customer experience with strong communication, interpersonal and organizational skills.
  • You should be able to work in a multidisciplinary, multicultural and team-oriented environment.
  • Ability to frequently travel around the territory 35-75% of the time, with occasional travel outside the area, covering the Americas (NA and LATAM).

Salary will be based on experience and qualifications.

Candidates must be authorized to work in the US.

To Apply: Please send your Cover Letter and CV to leo.morada@naniontech.com

Application deadline: As soon as possible.

Unsolicited
applications

As an expanding company we are always interested in hearing from skilled and creative people to join our team.

Please contact us for further information or send us a short CV: info@nanion.de