Field Service Engineer,
Due to our continued growth Nanion Technologies China is seeking a Field Service Engineer (FSE) responsible for technical support and service to join the team at Nanion China and to support our customers of electrophysiological instruments which are used within research, drug discovery and safety pharmacology.
This position is located in Shanghai, China.
- As a member of our Chinese team, you will work with technical and application support on Nanion’s automated patch clamp platforms.
- The candidate will be responsible for responding to technical calls including periodic maintenance, service calls and support, new installations and troubleshooting at customer sites, as well as, in the Nanion office/lab. This includes being responsible for coordinating and scheduling all technical visits, remote support in collaboration with the whole Scientific team at Nanion China and with our Nanion Support team in Munich, Germany.
- You will also contribute in sales and marketing activities including product demonstrations, installations, training and trade show participation.
- The successful candidate is able to work independently, have a strong and relevant technical troubleshooting background, able to maintain a close professional relationship with customers and to be detail-oriented.