Technical Support

Research can be hard.
Getting our help is easy.

Our team of experienced engineers is
delighted to help you

Technical support and service are critical for ensuring that your systems function at their best, delivering accurate and reproducible results. By providing on-site installation, training, maintenance, repair, and additional support services, technical service representatives can help you get the most out of your equipment and accelerate your research. Our competent engineers are here to ensure optimal performance of your systems at all times.

On-site or remote, we are just one phone call away

To minimize downtime, our team of technical service representatives can troubleshoot and diagnose potential issues over the phone or remotely using TeamViewer. This can negate the need for an onsite visit but if not, rest assured that our engineers will schedule a visit as soon as possible.

Tutorials

Looking to upskill or enhance your knowledge? Our tutorials are the perfect solution!

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